Solved How long does it take to respond me (support)?

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Japscf

New User
Hello , I wonder how long it takes for the support answer me . Because it's been more than two days I sent a ticket and still got no answer . At the beginning of the partnership (when I had only 1000subs) always answered , but now that my channel grew (9650 Subs) , no one responds more . Should not it be the opposite?

Case ID: 138778
 

aJay

Respected User
Freedom! Member
NO, suppport doesn't care how many subscribers you have. That would be unfair to the newer channels. People are having a lot of issues about support right now. Be patient and it will be fixed soon. I hope.
 
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Koala_Steamed

Mythic User
At the moment support is training new staff, hopefully they can get back to answering within 48 hours again soon. Sorry for the delays. Is it anything we can help you with on the forums?
 
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duchtgaming

New User
Freedom! Member
I'm waiting like 10 days to get some support on a ticket and this problem is not the first time I got this problem !!

Case Id :136596
 
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AjSucksAtMC

Rising User
Freedom! Member
Hello,
Thanks to the helpers and staff team they got the question answered! soon i will tryout for a staff rank -AjSucksAtMC
 
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