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Escalated to Support Clean channels getting kicked and Freedom! claims all videos, anybody else got the problem?

Discussion in 'Support' started by Onkel Mori, Jun 14, 2018.

  1. Onkel Mori
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    Onkel Mori Rising User Freedom! Member

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    Hi Freedom! Family, I already wrote a ticket but I still want to share it with the forum to see if anybody else got this problem (I'll keep you up to date if there's any news) and later in this text I want to suggest something to the network.


    It seems like even if your channel is clean you still can be kicked...
    My channel and the channels of some friends I invited to Freedom! got kicked.
    We got the mails two hours ago and it said:

    "
    The #FreedomFamily is constantly growing and evolving to better suit the needs of all our partners. In our continuous effort to ensure that all Freedom! partners are adhering to YouTube’s policies and guidelines, we’re writing to inform you that your channel Onkel Mori has been unlinked from our network due to some concerns that we have identified that may lead to your channel receiving future strikes for copyright, terms of service, or other violations. We understand that your channel may currently be in good standing however, after an in depth analysis, we have identified some key similarities between your channel and those being closed directly by YouTube for Copyright and/or Coummnunity Guideline violations.

    Once you have reviewed YouTube’s policies on Copyright and Community Guidelines linked above, and believe that your channel is free of these types of issues and ready to rejoin our network, we encourage you to contact our support team directly here and request to have your channel re-reviewed. Please know that all re-review requests will be handled in the order that they are received and may take some time. We appreciate your patience.

    Sincerely,

    MCN Freedom! Tech. Inc."

    Long terms short: They said there's something on my channel which can cause strikes or a channel suspension.
    And tbh I don't get it...
    According to George Vanous and his KYC videos, my channel should be safe. It's only Gameplay with commentary and Let's Play videos (except some vids where I did announce that I livestream on Twitch later that day and whoever wants can come over and watch me play). George says that's okay!

    This can only be a mistake and it wouldn't be the first time someone gets kicked for no reason (if you read some comments under some videos on the Freedom! channel, it happened several times. George controlled the channels, saw there was a mistake, reinvited them and then he whitelisted them so it didn't happen again).

    Here's my suggestion: I think if the network finds any problems on a channel, it's easier for everyone if Freedom! would tell the creator more about the problem.
    If the mail only says "We did an in depth analysis and identified similarities to channels that got closed for violating Copyright and/or Community Guideline. Review the policies" doesn't help anybody.

    They should at least say which videos are the problem so it's easier to fix it. I can't fix the problem when I don't understand what exactly the problem is.

    I know many things happen automatically but still this would make it easier for us.


    One last thing also happened. Freedom! claimed ALL of my videos (except some Nintendo content ID claims)!
    And to be honest I have a big problem with that. Freedom! has no rights on my content.

    Does anybody else have the problem? Why does Freedom! even claim the videos?

    Even if I'd have to leave Freedom! (which I don't want! I like being a part of the family! <3 ), I could still make some money with the YPP alone, without Freedom!, but if they now claim all of my videos, I can't make any money out of it.

    This could potentially kill my channel!

    Everything I earned with revenue always got reinvested back in the channel.
    Now let's say my console or my Pc dies, it will be very hard for me to buy a new one.
    Yes, I have a job and of course I could save money from time to time. But I want to be able to still feed my family without any problems, so it could take a long time saving money for a new Pc.

    And Patreon or asking for donations isn't an option for me, I'd feel like a beggar (I have a donations button on twitch but I always told my viewers they can, but they don't have to donate. It's all about fun and they can still have fun without donating).

    I am praying this is just a mistake...
     
    #1
  2. LW001
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    LW001 Moderator Moderator Wiki Contributor Beta Freedom! Member

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    Apparently a ton of people were kicked overnight for potentially receiving abuse events.

    Firstly, you can sadly no longer "see" if your channel is in good standing. What defines good standing is no longer "channel has no strikes and few claims" but instead "channel will stay safe in the future". Freedom! has to unlink any channels that might lead to issues in the future. They have to review every channel and if reviewers find potential problems with it they have to take action or YouTube shuts down the MCN [which isn't even a new rule]. Now reviewers are humans and they do make mistakes. You can Contact Support to ask for a re-review of your channel. I'd also prefer if they had to supply a reason for each channel they unlink and if they'd talk to channel owners before nuking them from the MCN but that's more or less just a dream...

    The claims are also a known issue with YouTube unlinking systems, contact support and the Content ID team will retract them as soon as possible.
     
    #2
    Last edited: Jun 19, 2018 at 11:37 AM
  3. Onkel Mori
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    Onkel Mori Rising User Freedom! Member

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    Thank you.

    My channel got re-reviewed really quick by the way. A few hours after I contacted the support, supporter Jenny sent me a mail which said: "We are pleased to tell you that after re-reviewing the channel we have not found any videos that does not comply to YouTube policies and guidelines."

    So it's not as bad as it looked first. I apologize for panicking.

    She also said: "Please be advised that we have a 60-90+ review and invitation processing time at the moment."
    60-90+ what? Hours? Days?

    I can live with that as long as I can be a Freedom! member once again. But shouldn't it be quicker? I mean... She said the channel got re-reviewed and it's okay. Shouldn't Freedom! be able to send me the invite then with a few mouse clicks?

    Anyway... I can wait if I have to.
     
    #3
  4. LW001
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    LW001 Moderator Moderator Wiki Contributor Beta Freedom! Member

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    That's... Days. They now look at your channel over a longer period of time to find potential issues. You might be able to ask for that to be skipped as you've been a long-term partner, what worse could happen than a 'no'. ;)
     
    #4
  5. iGoDZoFLuiGii
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    iGoDZoFLuiGii Respected User Freedom! Member

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    I got this email and I dont think its Fair on content creators out there, saying that keeping a clean channel and free from copyright strikes isnt needed no more, and saying its all about the future of the channel and what sort of mark it can leave whether its good or bad.

    Im sorry but who do Freedom think they are, telling us what our channel will be like in the future before we even make it for ourselves. Our channels are all different from one another, you cant put that into a Algorithm and decided who goes and stays.

    For example lets say freedom decideds to keep LW001 on as a partner, thinking he may have good content for the possible future, but then that day arrives and LW001 decided to promote cat killing videos or something. What then Freedom, Exactly a system like this is stupid even Donald Trump is smarter then that.

    Least have the guts to defend your partners when this policy goes out, defend us and let us know its not your fault and you support us and help us get into this new environment, but instead you bend the knee and care only about yourselves in the end.
     
    #5
  6. LW001
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    LW001 Moderator Moderator Wiki Contributor Beta Freedom! Member

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    This isn't a personal thing. It's something every MCN has to do. This isn't necessarily about content (any channel can turn into animal cruelty from one day to the other just through one video, you can't expect anyone to foresee that) but about being able to oversee channels.

    If LW002 [different example name because I'm not a narcissist] created great content and was a partner but then ended up getting a strike for whatever that strike hurts Freedom! more than LW002. LW002 won't have access to streaming and some more restrictions on the channel but who cares. On Freedom!'s end that's 1/50 of the way to YouTube planting a block on the MCN's ability to invite more channels. They can go out and defend all partners but some of them are just bad actors.

    Freedom! has hired a ton of reviewers to seek out channels which may get problems in the future. Those reviewers are humans and make mistakes but they ultimately have to do their job properly to stop the entire network collapsing.

    Conclusion: They have no grudges towards your channel and don't want to punch your face while unlinking you but just do this to get rid of potential spam in the network.

    If you believe you've been falsely unlinked you can Contact Support and they will re-review your channel.
     
    #6
  7. Onkel Mori
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    Onkel Mori Rising User Freedom! Member

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    At least Freedom! gives us the opportunity to get back in the Freedom! family.
    Other networks like TGN or Socialblade didn't. Socialblade even lied to their partners or better said didn't tell the whole truth. They said after the unlinking of all the partners, YouTube would force networks to slim down their networks massively and only keep their top partners.

    We know that's not true.
    Short after, Freedom! released a statement on Twitter which cleared things up.
    It didn't sound that devastating like what Socialblade said. If partners have potentially questionable content, they get unlinked. What Socialblade didn't say was that partners can be re-reviewed when they get rid of the content.
    The statement also said that ALL MCN's must now have complete oversight of ALL channels in their networks and must build personal relationships with each of them.
    Now what Socialblade said sounds like "This is too much work for us, we don't have enough workers to cover the extra work, so we release small partners and focus only on our bigger partners".
    It would have been understandable, at least for me. They could have told their partners the truth.

    Freedom! is the only network I know which told the truth about the situation and also told us "If you get rid of the content that could become a problem, then you can get back."
    Freedom! still welcomes new partners when they meet the 4k 1k rule and their channel is clean.


    EDIT:
    Almost forgot to answer to LW001...


    Unfortunately this was the answer: "We wish we can invite you immediately but due to YouTube's stricter implementation of their policies and guidelines we would need to observe channels for about 60-90+ days."

    I would understand it with the stricter implementation of their guidelines and that Freedom! needs to observe my flatmate and me or other partners that got kicked with a clean channel, if we would have made the mistakes.

    But I didn't make ANY mistake! An automatic system or a Freedom! supporter unlinked me, but a few hours after that I got the message my channel is clean.
    I basically get punished for a mistake that wasn't mine. And the more I think about that, the less I understand it.
    If I really had questionable content, I'd understand Freedom! has to observe me for a while. But it was a mistake of Freedom!, so there shouldn't be a reason to observe me to be honest...
     
    #7
    Last edited: Jun 18, 2018 at 9:59 PM
    LW001 likes this.

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