Escalated to Support What does this mean?

[bros1083]

I've seen this for about 2 months what does this mean? Is it still being reviewed or what?
The black part is my real name and wanted to blank it out!

 

[BytePlayer]

head over to support and open ticket for join freedom

http://freedom.support.tm/support/solutions/

 

[bros1083]

head over to support and open ticket for join freedom

http://freedom.support.tm/support/solutions/

It says freedom partner on the bottom and my youtube says Partner: Freedom

 

[BytePlayer]

my mistake

 

[TwilightPrinze]

Hmm this is something for support as your channel is linked to Freedom but i'm taking that first screen is your dashboard hasn't verified it.

 

[Nerd]

Like others have said this is a strange situation, please contact our support and they will look into this http://freedom.support.tm/support/solutions/