Heyyyy Ive kinda been waiting for my catchup payment for like... 13 hours now sooooo.... Could I get it? Also Ive been waiting around 2 days for a answer on a few support tickets soo can you answer those too? if so thanks
Heyyyy Ive kinda been waiting for my catchup payment for like... 13 hours now sooooo.... Could I get it? Also Ive been waiting around 2 days for a answer on a few support tickets soo can you answer those too? if so thanks
If you haven't gotten the catch up payment after two days you'll have to ask support, but from my experience they are sent out within two days.
Support usually takes four days for the first reply depending on the department. All you can do is wait. Don't open new tickets or reply to them as that will push it back. Though it may take longer as it's a weekend.
As mentioned above (@LW001 you should give me some time to answer these, as it seems like I'm following you XD ) catch up payment take between 24-28 to be processed and paid to your account, so if its only been 13 hours please just try to be a bit more patient regarding this. And support can take a few days to respond especially over the weekend, be sure not to submit multiple tickets / requests for the same query otherwise this will push you down the queue