Solved ISSUE RESOLVED My Login Info isn't working to Create a New Ticket

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Rory Plays the Sims

Rory Plays the Sims

Rising User
Feb 20, 2016
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YouTube
Hi guys,

Not sure what's going on here but I need to contact someone at Freedom with a question and my usual Login info to Create a New Ticket doesn't work and when I click to have the info emailed to me, nothing happens.

Can anyone help?

Thanks.
 
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Crazylawrence

Crazylawrence

The Crazy Boi
Freedom! Member
Feb 10, 2016
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Lowestoft
LawrenceGilder
I think the issue you are having is that you cannot sign in to the help desk in order to create a ticket, so if that is the case, please may I remind you that your Freedom! Forum or Dashboard accounts does not sign in to that, it is a different system where you need to create a new account or sign in via social media.
 
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Rory Plays the Sims

Rory Plays the Sims

Rising User
Feb 20, 2016
26
5
YouTube
Crazylawrence said:
I think the issue you are having is that you cannot sign in to the help desk in order to create a ticket, so if that is the case, please may I remind you that your Freedom! Forum or Dashboard accounts does not sign in to that, it is a different system where you need to create a new account or sign in via social media.
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Thank you for your help, @Crazylawrence I understand that it is a separate section of the site and I do have an account in both places, but it will not allow me to Login to Create a Ticket. Nor will it send me any info to my email address. It's weird and a bit frustrating.

Not sure what to do now.
 
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