Is Support Down or something

TheAAAngel

New User
I have submitted a report on how i didn't get the acceptance email. I still don't have and i have sent a support ticket June 27 and no reply. So just in case i sent one yesterday in case they didn't receive my previous one. If you can't help me right now can someone please tell how long it takes. Please any admin or someone.
 

Demkeys

Respected User
Freedom! Member
Support can take some time to reply. It's not always a quick reply, but in my experience, they do reply. A family member of mine was having trouble with their channel, so I helped them in contacting Support. The reply came about 10 days after I created the ticket. But the reply did come, and eventually they did solve the problem. Give it some time. They might be backed up or something.
 

Showcase One

Mythic User
Freedom! Member
Due to the recent terms of service changes there is expected to be a huge jump in support tickets. Please be patient. One of mine took about a week and a bit.
 
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