I had filed a support request for a claim on my video, with Freedom! being the claimant. And I have waited for over a month for the problem to be dealt with, but no progress has been made whatsoever. I just keep getting countless emails saying "We haven't heard from you in a while after the last message. We hope you got your request addressed properly." Nope, I'm still waiting. Like I said, the video is claimed by Freedom!, so I don't understand why this is taking so long. I didn't think removing a claim would be that difficult.
No offence to the staff, but Freedom! Support has proven itself pretty useless. Nothing is being done, not even my chat with Ronaldo was in any way helpful. This may be the last time I rely on you guys for help. If I get one more of that same email again, I am downloading, deleting, and re-uploading the video, because as I have stated, I am not impressed at all.
No offence to the staff, but Freedom! Support has proven itself pretty useless. Nothing is being done, not even my chat with Ronaldo was in any way helpful. This may be the last time I rely on you guys for help. If I get one more of that same email again, I am downloading, deleting, and re-uploading the video, because as I have stated, I am not impressed at all.