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Official Delayed payments issue UPDATE

Discussion in 'News & Announcements' started by Nerd, Jul 1, 2018.

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  1. Nerd
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    Nerd Moderator Moderator Community Team!

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    We apologize for the delay in payments and understand how frustrating this can be. However, due to an error with YouTube's payment system, we will be releasing earnings to all our partners within the next 5 to 10 business days. Rest assured that we are doing what we can to get our partners paid as quickly as possible, and have worked with YouTube to help prevent the same error from reoccurring in the future.

    Again, we're deeply sorry for the inconvenience this may have caused. If you have further questions, please do reach out.

     
    #1
    Last edited by a moderator: Jul 3, 2018
  2. Bige Herní Videa
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    Bige Herní Videa New User

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    Thank you for the update! So we can expect to receive our payments around 10th July?
     
    #2
  3. Nerd
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    Nerd Moderator Moderator Community Team!

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    Estimate we currently have is 5 to 10 business days. We're of course trying to sort this out as soon as possible, so most likely payments will be out by the 10th.
     
    #3
  4. DogMan Dan
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    DogMan Dan Gamer/Content Creator Freedom! Member

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    So many steam summer sale items I wanted to buy with my earnings!!!! Now that will not happen :( stupid YouTube!!!!
     
    #4
  5. Cyber Gaming Studios
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    Cyber Gaming Studios New User

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    glad this came out it, helped alot
     
    #5
  6. Nerd
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    Nerd Moderator Moderator Community Team!

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    Glad to have helped :)
     
    #6
  7. Frost_Scope
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    Frost_Scope Freedom! Partner, FrostNation Commander Freedom! Member

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    People in other networks been received payment
     
    #7
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  8. Dimitri
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    Dimitri New User

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    its iteresting
     
    #8
  9. DogMan Dan
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    DogMan Dan Gamer/Content Creator Freedom! Member

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    April's monetized views are paid out at the end of June (June 30th)

    Directly from Freedom support article: https://freedom.support.tm/hc/en-us/articles/236023168

    So what is the real reason we have not received earnings? This page was updated 1 day ago so I am very suspicious at this point.
     
    #9
  10. LW001
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    LW001 Moderator Moderator Wiki Contributor Beta Freedom! Member

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    The message states that there was a delay in payments. Payments will be sent out over the next few business days.
     
    #10
  11. DogMan Dan
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    DogMan Dan Gamer/Content Creator Freedom! Member

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    Yes it was and as I said I am suspicious of the delayed payments as I have every right to be and to voice my concerns about it as well.
     
    #11
  12. SparktheYoshi
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    SparktheYoshi Rising User Freedom! Member

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    "We apologize for the delay in payments and understand how frustrating this can be. However, due to an error with YouTube's payment system, we will be releasing earnings to all our partners within the next 5 to 10 business days. Rest assured that we are doing what we can to get our partners paid as quickly as possible, and have worked with YouTube to help prevent the same error from reoccurring in the future.

    Again, we're deeply sorry for the inconvenience this may have caused. If you have further questions, please do reach out."

    Glitches and issues happen sometimes, man. Cut Freedom some slack, this isn't their fault at all, the blame is entirely on YouTube and this likely an one time issue so all you can do is be patient and hope your income arrives soon.
     
    #12
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  13. MoNeYINPHX
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    MoNeYINPHX New User

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    Google AdSense has already sent out payments for April Earnings last week. Not an AdSense issue. Sounds like it is a problem with Freedom's accounting.
     
    #13
  14. DogMan Dan
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    DogMan Dan Gamer/Content Creator Freedom! Member

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    If you believe this as the excuse good on you, but in 4 1/2 years payment issues have never been the fault of YT and very interesting that no other MCN and/or Adsense partner, as I am aware, had no problems receiving their monies on time. If there was a issue with YT sending money it would be very easy to find information with a simple search on google or even videos posted on YT itself regarding this.

    How can I trust everything is financially sound with my network if they do not have the funds available to pay partners on time? Regardless of whether there is an issue with YT payment to Freedom that is not my problem at all. YouTube takes no responsibility for issues with 3rd party networks and there is no way to get help from them or direct information regarding it.

    There is more behind the scenes, in my opinion, that we are not being made aware of at this point. Why has there not been a official video created by George or staff and posted on the YouTube channel? Do you honestly think all the the partners for Freedom come to this forum to check for a single thread from a regular moderator making a statement because they were told to do so and are using this as their "official" response?

    I have every right to be skeptical regarding my earnings being held for an additional 5 to 10 days beyond due. I know if I was late making payments to others/bill collectors they would not simply just say its okay no problem we understand!
     
    #14
  15. LW001
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    LW001 Moderator Moderator Wiki Contributor Beta Freedom! Member

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    Support will probably be able to give you more reasons than us forum people
     
    #15
  16. DogMan Dan
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    DogMan Dan Gamer/Content Creator Freedom! Member

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    Nope they just lode the tickets as resolved without a response from what others have been saying elsewhere.
     
    #16
  17. Trik Teknologi Blog
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    Trik Teknologi Blog New User

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    Saya sangat kecewa dan keberatan dengan pihak mcn kebebasan, pada dasarnya jika itu kebebasan untuk memiliki kendala atau mungkin ada sistem yang kesalahan tentang masalah pembayaran harus mereka membuat informasi resmi atau membuat video yang berisi tentang semua masalah ini. jadi kita semua bisa mengerti dan tahu masalah yang terjadi di belakang layar,
    [QUOTE = "Nerd, post: 1051984, anggota: 5280"] Kami mohon maaf atas keterlambatan pembayaran dan memahami betapa menyebalkannya hal ini. Namun, karena kesalahan pada sistem pembayaran YouTube, kami akan merilis penghasilan ke semua mitra kami dalam 5 hingga 10 hari kerja berikutnya. Yakinlah bahwa kami melakukan apa yang kami bisa untuk mendapatkan mitra kami dibayar secepat mungkin, dan telah bekerja dengan YouTube untuk membantu mencegah kesalahan yang sama terjadi lagi di masa mendatang.

    Sekali lagi, kami sangat menyesal atas ketidaknyamanan yang mungkin ditimbulkan. Jika ada pertanyaan lebih lanjut, silakan hubungi kami. [/ QUOTE]
    --- Double Post Merged, Jul 3, 2018 ---
    I am very confident if it is not as soon as possible to give a definite statement from the parties mcn freedom for the problem of late payment of all these bills, it is certain that all who join in mcn freedom will all stop and revoke their links with mcn freedom
     
    #17
    Last edited: Jul 3, 2018
  18. SparktheYoshi
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    SparktheYoshi Rising User Freedom! Member

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    Unjustified paranoia and distrust, much?
     
    #18
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  19. LW001
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    LW001 Moderator Moderator Wiki Contributor Beta Freedom! Member

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    You see if you don't try we can't help you either. YouTube failed to pay, that's all we know here. All we got was this message. Freedom! has sticked to the payment schedule and paid in time for years, now there's five days delay once and people are shouting at them. There's nothing we can do here, if you refuse to even try talking to support what are we supposed to do?
    --- Double Post Merged, Jul 3, 2018 ---
    Nold has made a video on Freedom! Central now, see it in the thread
     
    #19
    Last edited: Jul 3, 2018
  20. DogMan Dan
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    DogMan Dan Gamer/Content Creator Freedom! Member

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    This should have been the first thing done over the weekend when you knew it was an issue.
     
    #20
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